Shipping policy

MassMart Standard Shipping Policy

1. Processing Time:

Orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.

2. Shipping Time:

• Domestic: Standard shipping typically takes 3-7 business days.

• International: Delivery time varies by destination and may take 7-21 business days.

3. Shipping Costs:

Shipping fees are calculated at checkout based on the destination, weight, and size of the items. Free shipping may be available for orders exceeding a specified amount.

4. Order Tracking:

All shipped orders include tracking information, which will be sent via email once the package is on its way.

5. Delays:

While we aim for prompt delivery, delays due to customs, carrier issues, or unforeseen circumstances are beyond our control.

6. Address Accuracy:

Customers are responsible for providing accurate shipping details. MassMart is not liable for packages delivered to incorrect addresses provided during checkout.

7. Lost/Damaged Items:

If your order is lost or arrives damaged, please contact our customer service within 7 days for assistance.

For further questions, visit our Shipping FAQs or contact us at [MassMart Customer Support].